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Privacy Policy

Last Updated: October 15, 2025

Matty’s Promise (“we,” “us,” or “our”) is committed to protecting the privacy of our donors, volunteers, and website visitors. This Privacy Policy explains how we collect, use, and safeguard information when you interact with us online or offline.

1. Information We Collect

We may collect personal information such as your name, email address, mailing address, phone number, and payment details when you:

  • Make a donation (through Givebutter or other secure platforms)

  • Sign up for our newsletter

  • Register for an event

  • Contact us through a form or email
     

We may also collect non-personal information automatically when you visit our website, including browser type, device, IP address, and pages visited. This helps us understand how visitors use our site and improve your experience.

2. How We Use Your Information

We use the information we collect to:

  • Process and acknowledge donations

  • Send receipts and thank-you messages

  • Share updates about our work, events, and impact

  • Respond to inquiries or requests

  • Maintain accurate donor records and comply with applicable laws

3. Donor Privacy

Matty’s Promise will not share, sell, rent, or trade your personal information with any other organization.
We also do not send mailings or solicitations on behalf of other groups or third-party marketing organizations.

4. Website Hosting and Cookies (Wix Platform)

Our website is hosted on the Wix.com platform. Wix provides us with the online tools that allow us to share information and collect donations securely.


Your data may be stored through Wix’s data storage, databases, and general Wix applications. They store your data on secure servers behind a firewall.

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Wix may use cookies and similar technologies to help the website function properly, analyze traffic, and improve performance. You can control or disable cookies through your browser settings.


When you visit our website, a cookie banner will appear, allowing you to accept or adjust your cookie preferences.

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For more details on Wix’s data practices, you can review their Privacy Policy here: https://www.wix.com/about/privacy

5. Third-Party Services

We use trusted third-party partners such as Givebutter for donation processing and email providers for newsletters. These services are required to keep your information secure and use it only for their specific purpose.

6. Your Choices

You can opt out of receiving updates or newsletters from us at any time by clicking “unsubscribe” at the bottom of an email or contacting us directly.

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If you wish to review, correct, or delete your personal information, please contact us using the details below.

7. Security

We take reasonable administrative and technical measures to protect your personal information against unauthorized access, loss, or misuse.

8. Children’s Privacy

While our mission supports children and families, our website is intended for a general audience and not directed to children under 13. We do not knowingly collect personal information from minors.


If a parent or guardian believes that a child has provided us with personal information, they may contact us, and we will promptly delete it from our records.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please reach out to us:

Matty’s Promise
23 Library Street
Georgetown, MA 02109
 

You can also contact us through our online form for general inquiries or privacy-related requests.

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